ORDER & PAYMENT POLICY
ORDERS AND ACCEPTANCE
All product orders are subject to acceptance by Heatload.net. We reserve the right to reject or cancel any order for reasons including, but not limited to, stock availability, pricing errors, or concerns about payment fraud. A confirmation email or receipt issued by our system does not constitute final acceptance of the order. Orders placed via dropship methods are subject to the additional terms of the third-party manufacturer or supplier. We are not responsible for delays or errors resulting from the actions of these third parties.
PAYMENT POLICY
Payment for all orders is required at the time of purchase unless alternate arrangements have been made through a written agreement with Heatload.net. We accept most major credit cards, debit cards, ACH transfers, and other approved payment methods.
Payment processors are third-party entities, and while we take measures to ensure security, Heatload.net is not liable for unauthorized access or errors resulting from the use of these platforms. Late payments on approved accounts may incur finance charges of 1.5% per month or the maximum amount permitted by law.
PRICING AND AVAILABILITY
Prices displayed on our website or provided through quotes are accurate to the best of our ability but are subject to change without notice. Prices for Regular Users reflect standard retail rates, while Contractor Members, once verified and approved, are eligible for discounted pricing tiers on select products. Promotions, discounts, or limited-time offers are subject to terms and may be revoked or modified without notice.
TITLE AND RISK OF LOSS
Customers are responsible for inspecting all goods upon receipt. Any damage or discrepancy must be reported to Heatload.net within 48 hours of delivery, accompanied by photographs and documentation where applicable. For shipping issues, customers may be required to submit a claim directly with the carrier.