Name: HeatLoad HVAC Design
Rating: 5

Question 1

Where do you ship HVAC equipment?

Accepted Answer

We ship HVAC equipment and parts throughout Arizona and across the U.S. Local delivery is available in the Tempe–Phoenix area.

Question 2

How can I contact Heatload for support?

Accepted Answer

You can contact Heatload by phone at 602-245-5273 or use the chat support feature on our website for expert assistance.

Question 3

What types of customers do you serve?

Accepted Answer

We work with homeowners, HVAC contractors, builders, and property managers looking for reliable design and distribution solutions.

Question 4

Can I return HVAC equipment after purchase?

Accepted Answer

Returns are accepted within 14 days for unopened equipment. See our Returns Policy for full details.

Question 5

Do you offer warranties on products?

Accepted Answer

Yes, we offer warranties on all HVAC equipment as provided by the manufacturer. Warranty registration is available on our website.

Question 6

Do you offer volume discounts for contractors?

Accepted Answer

Yes, contractors can apply for special pricing and bulk discounts through our dealer program.

Question 7

How long does it take to receive my HVAC design report?

Accepted Answer

Standard turnaround time is 3 business days for homes with one system. Expedited options are available upon request.

Question 8

What does your HVAC design service include?

Accepted Answer

Our service includes Manual J heat load calculations, equipment sizing, and layout recommendations tailored to your project's needs.

Question 9

How do I book a design consultation?

Accepted Answer

Use our Design Service page to schedule a consultation online. You'll receive confirmation and next steps via email.

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Proudly Serving Since 2019