TERMS & CONDITIONS
CUSTOMER CARE
Heatload.net is committed to providing exceptional customer care for all your HVAC product needs. Our team is dedicated to ensuring that you receive the best service and support. Whether you are a dealer, contractor, or homeowner, we are here to assist you. Please feel free to contact us with any queries or concerns. Your satisfaction is our priority.
We understand the importance of clear communication and transparency. Our Customer Care policy reflects our commitment to building trust with our customers. We aim to provide you with all the information you need to make confident purchases and to address any post-purchase inquiries.
PRIVACY & SAFETY
Heatload.net collects certain personal and transactional information necessary to fulfill orders and provide services. By using our services, you consent to our collection and use of such information in accordance with our Privacy Policy. We implement commercially reasonable security practices to protect your data; however, no system is infallible, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. These links are provided for convenience only and do not imply endorsement or affiliation. Heatload.net is not responsible for the content, policies, or actions of third-party sites. Users access such sites at their own risk.
WHOLESALE INQUIRIES
For retailers interested in selling our top-quality HVAC products, Heatload.net offers a straightforward process for wholesale inquiries. We provide comprehensive information to support your decision to partner with us. Our goal is to help your business thrive by offering our exceptional range of products.
We believe in establishing strong, mutually beneficial relationships with our retail partners. Our Wholesale Inquiries section is designed to provide you with the details you need to begin a successful collaboration with Heatload.
ACCOUNT REGISTRATION
Customer accounts may be created to facilitate future orders and manage purchase histories. While not required, account creation is encouraged for improved service efficiency. Contractor Members must undergo a verification process, submitting a valid ROC license, Tax ID, and additional documentation as needed. Approval of Contractor Member status is at the sole discretion of Heatload.